Customer service as well as auto service were/are first rate.
My DAD could no longer drive his Toyota Highlander a few years back due to ALZ. My daughter was gifted it with one key which went missing Mr Raucci comped me a key after I had it towed there and and went to service to pay for it was comped .What a super nice guy and a class act. I highly recommend the service here and Mr Raucci is a very kind person. TU so much!
All Excellent categories on my last 50,000 mile Service date.Technician and clerk who signed me in could not have been more courteous. Even took off my old registration sticker and put on the new one I just got that morning. Always top-notch Service since New Country Toyota took over!!!
They are repairing my rav from being hit. The answered all my questions and im happy with that.
Very fast service, very nice people and was pleased they could give me a ride home and bring me back to pick up my car. Excellent service overall.
Both our Sienna and our Scion were purchased at New Country, and my mother-in-law just leased a Rav4 there. Great staff from start to finish in the process - never pushing anything, always helpful! Outstanding maintenance department. They've always taken care of everything we've needed.
Its been pleasant experience in purchasing the vehicle. Everyone in the showroom were friendly and professional. Service was excellent. I would like to thank Scott for helping me out with the purchase. He is knowledgeable, friendly and more like family member. I would recommend going there.
Went in for appraisal for body work, fast and quick!
New Country Toyota of Clifton Park took excellent care of us and our son’s older Honda. They are the best!
Service was excellent. 5,000 mi checkup and NYS inspection went well. Everything was explained. Waiting area was comfortable. I will plan on receiving service there regularly in the future.
the service team did a good job with my car.
Couldn't be more pleased with my experience purchasing a new Rav4. Ron McNeil on the sales team listened to my vehicle specs, provided enough information for me to make an informed decision, without my feeling pressured, and gave me a good price on my new car as well as my trade. He made the process seamless, from initial questions, to negotiation, purchase and delivery. Based on my experience, I highly recommend this dealership and would definitely return.
Brian took my truck in for service and a recall. He did a great job with everything.
First visit and seems like very pleasant sales people.
Excellent service- always efficient and done right
I was received with expediency and there were no surprises which makes my day! Michelle was terrific, and overall the service experience was a great one... again. Thank you all at New Country Toyota!
EXCELLENT service and personal
Great timely service !! Thank you 😊
A great place to purchase a vehicle. I've purchase (4) four automobiles from Toyota of Clifton Park. 2008 Tundra, 2009 Matrix, 2017 Tundra and just recently purchased a 2021 Tundra. Great service, great competitive pricing. It's why I keep coming back. Also to mention, that Toyota has the most reliable vehicles on the market and most customer loyalty. 95 % of Toyota manufacturing plants are right here in America. What helps keeping America's economy going.
Professional and courteous.
Out of all the dealerships I have ever dealt with, New Country of Clifton Park wins hands down. The process was smooth, no hidden costs, no ridiculous haggling. Everything was upfront and honest. Every single staff member I encountered went out of their way to be helpful. Every single person was friendly. From finance to service, the experience was phenomenal. They truly want you to be happy with your purchase, your parts and services. A big thanks to their GM Mike R., fantastic person, really and truly.
Once again Brain my service tech is always amazing to deal with. Honest, polite, and knowledgeable. He always makes sure your problems or service gets completed with excellence. Thank you Brian and New Country for employing such a person..
My husband and I could not be more pleased with the excellent service that we received from the moment we walked in. Everyone at the dealership went out of their way to make us comfortable and happy. There was no back and forth just a great deal! Guenter, Brie and Mike are amazing. We would recommend this dealership without hesitation to all of our friends and family. Thank you again for making this the best car buying experience ever.
I was taken in on time and my truck was done in the time they told me it would take. Also staff are friendly and courteous
Would buy another car from them 100 times over, George Soloyna really took care of me and was able to test drive my new camry and drove it off the lot within a week. Have nothing bad to say.
Great sales and service experiences!
Liza and her managers in the Service Dept. not only got me seen the same day but after the repairs were done a new issue came up and they decided to fix it pro bono for me. Only place I will ever take my Prius to to get work done. There kindness blew me away!!!
Great mechanics here. Pretty big repair shop. I had a few things done on my Tundra all at once and the price came out to be very fair. Parts are readily available too, for competitive pricing.
Today we purchesad Rav4 2018 . We were helped by Ron McNeil ,we would recomend Ron sales person to anybody that is looking for a Toyota. He is not your typical car sales man that you hear about. He is very professional with no extra pressure. He was great help through out our purchase!!!!
I had been looking for a pre-owned Tundra for about 5 weeks before I found the right one, which fortunately for me, was here at New Country Toyota in Clifton Park. After test driving it I felt it was the one I wanted but I had a few reservations, which my salesman Don Rougia assured me would be taken care of before I picked it up. My wife and I felt extremely comfortable there because there was no sales pressure whatsoever. When we picked it up the following week, it exceeded our expectations. Everything they promised was taken care of, and ...
We have been purchasing our vehicles from New Country Toyota of Clifton Park for many years now. Mike Raucci the GM is absolutely amazing. Our Sales Person Suzy Carusone is fabulous. This is our 3rd vehicle purchased from Suzy and she is sweet, caring and very customer focused. Suzy is like part of our family. We will never purchase a vehicle from any other dealership because New Country’s Customer Service is second to none. Thank you New Country, Mike, Suzy and Bob A for such an wonderful experience! Go see Suzy and tell her Pam sent you! 😄
Nicole Gorsky is fantastic to deal with. Highly recommended going to see her if you’re in the market for a new vehicle. Super easy to deal with and made sure I was completely satisfied before driving away. Go see her!!
This is my second vehicle purchased here through Nichole Gorsky. Both times were great experiences, the second purchase was after devastatingly totaling my previous car during a pandemic, while pregnant. Nichole and the rest of the team made the process very simple and as contact-less as possible, while I purchased the car from out of state! Will definitely work with them again!
I had a fantastic experience with Nicole Gorsky. Bought a car & lease a car from Nicole just this past weekend.
We worked with Nicole Gorsky to purchase a new Highlander Hybrid and lease a Camry SE this past week. Our experience was fantastic. We are very impressed with Nicole and her willlingness to work with us. Rosemary and Michael Norelli
I leased my first car through Toyota of Clifton Park and the transition to a new vehicle was super smooth due to the dedication of Nichole Gorsky. She was determined to find me the vehicle I was looking for and she pulled through! I highly recommend working with Nichole.
I have been working with Nicole Gorsky for years. She is extremely helpful and makes the process of purchasing a car so easy.
I have leased several cars from Toyota of Clifton Park, my last two have been with Nichole Gorsky's assistance & expertise. She made the process very smooth & easy. I'll definitely be requesting her each time I go back. Thank you Nichole.
Nicole Gorsky is the BEST sales woman! She is the ONLY reason we have stayed with Toyota. So personable. Puts your families best interest first. We have been with her for years and so has my family. Don’t see anyone else but her!
My husband, Rob and I walked in without an appointment and were greeted by Suzy who graciously offered her undivided attention, even though she was waiting for a pending appointment! We will highly recommend Suzy and Bob (who was knowledgeable, thorough, and friendly) Suzy made sure we got what we wanted, and Bob went to bat for us both with our finances and our security. Easiest car purchase ever! We know we driving a safe vehicle, and in good hands with this dealership. Greatly appreciated. Rob and Pam Carlson
I have been a customer of New Country Toyota Clifton Park for 12 years, on my fifth lease - and can't say enough!! Nichole Gorsky is just amazing, helpful, kind and makes teh car buying process a breeze!!! Thank you Nichole and all at New Country!!
Worked with Nichole Gorsky to lease out a 2020 Tundra. She was a huge help and extremely easy to work with through the whole process. Inventory was extremely limited during this time and she did everything possible to get the truck I was looking for.
Last week I went with my fiancé and our 1.5 year old to purchase 2 cars. We’ve been in contact with Michael Raucci for over a month because we live 3 hours away. Him and his sales representative , Nichole did most of our paperwork over the phone so when we got there it was just signing papers. The staff was nothing short of incredible. They’re EXTREMELY toddler friendly, patient and nice. I was very happy with their service and I will absolutely recommend this dealership to anyone looking for a new car. Thank you so much for our beautiful new cars ...
Worked with Nicole twice, once on a lease and once on a purchase, and definitely recommend!
Don Rougia, Sales and Lease Consultant, is absolutely the "best of the best"! Sales Manager , Michael Raucci, is without question,the best Sales Manager in the business. Toyota Corporation should be proud of both individuals! I would never look to purchase a vehicle in any other place! Kudos to both!
I bought my first Toyota from New Country of Clifton Park 13 years ago and today I signed paperwork for my third Toyota Tacoma. My sales representative Don Rougia has been awesome to work with. It doesn't end when you drive off the lot either, Don will keep in contact with you and see how everything is going with your new vehicle. The GM Mike Raucci is a great guy! Mike is there to greet his customers and to make sure everyone is happy and their car needs are met. If you are in the need for a new vehicle, ...
I went into Toyota with low hope as a single mother with not great credit but a friend of mine had suggested going to see Don Rougia because he had been so helpful with their purchases. I'll say very honestly that Don and his General Manager Michael Raucci are amazing! They made me feel very comfortable and Don was great with my questions and concerns. He managed to get me into the vehicle I wanted really quickly! Less than a week from the day we met to the day I drove my new Rav 4 off the lot. He took ...
Don Rougia and new country have been helping my family, friends, and myself buy quality vehicles for years. We would not think of doing business anywere else because they have always gone above and beyond to make sure we get a great deal and quality service on the vehicle we love even if that means bringing it in from other states. My 2020 rav 4 I just got from Don had a small dent that we did not notice till the next morning and they sent a guy out to fix it on site without any issue at all...after years of ...
Best Dealership! I am so pleased with my new highlander. Mike Raucci is always a pleasure to work with and always does his best to meet the needs of his customers. Don Rougia was the sales consultant I worked with and I was in and out of the dealership quickly with the vehicle I wanted. Mike and his team are excellent to work with. I couldn't ask for a better experience when looking for a new vehicle.
We have purchased 2 Rav 4's from Toyota of Clifton Park. This is a great dealership. You are always made to feel welcome and important to them. Don Rugia helped us with our last purchase. He was very helpful in making this purchase non stressful. Mike Raucci the manger is always there to make you feel welcome. We have all of our service done there too. Liza in service is great and explains everything before the work is dine. Will definitely so there for the next vehicle.
Toyota of Clifton Park is excellent! I really wanted a Ford, but my husband convinced me to go there and just talk to them to see what was available. Their customer service is fantastic. Nichole Gorsky and Mike Raucci made everything super easy. It’s been 3 months with my new car and I absolutely love it.
I purchased a Toyota RAV4 from New Country Toyota and had the best experience working with Suzy. She helped me understand the options when buying a car and was so patient with all of my questions. She is so knowledgeable, honest, and genuinely will go above and beyond to make sure you drive away with the car you love! If you are in the market to buy or lease a car, go to New Country Toyota and ask for Suzy. She made the car buying experience so exciting! New Country is an amazing dealership. Suzy and the team will treat ...
This dealership is wonderful! The sales team is very welcoming, friendly and efficient. Nichole is a wonderful person to work with and makes the car buying experience an easy one! She’s the best! I highly recommend anyone in the market for a new or used vehicle to go to New Country Toyota of CP, they are second to none!
New country Toyota of Clifton Park is an excellent car dealership. I have now gotten 6 cars from them over the years and have always been extremely pleased. My salesman, Don Rougia, has always been my go to guy. Professional, efficient and extremely knowledgeable. Thanks for the great cars and service over the past 20 years!
I had a great experience at Toyota of Clifton Park! I had a 2012 Camry that had some issues that I wasn’t able to afford to fix. Don Rougia was A great sellsperson. He was understanding and helped me get in a 2017 RAV4 with under 40,000 miles and fully loaded. I recommend Toyota of Clifton Park to any and everyone!
I had the best experience with Nichole Gorsky.. she made my car leasing experience so easy, I felt like I had to do nothing. She’s very sweet and I will work with her again! Thanks Nichole!! 👍🏻
I just love Toyota of Clifton Park. The staff is really friendly and courteous. My sales/lease consultant Don Rougia always goes that extra mile to get me the best deal possible on my leases and the General Manager Michael Raucci is simply the best!!! I am on my 3rd car lease with New Country Toyota of Clifton Park and would never go to any other dealership to get a new car. Heck, I actually live in NYC and drive all the way to Mechanicville, NY just to get the great service that I get from the staff there. Love ...
Everyone knows shopping for cars is annoying and stressful! Well not at New Country Toyota! Working with Nichole Gorsky was so nice! She was always responsive to all my questions and was never pushy! I will always recommend Nichole and New Country Toyota!
Everything went fairly smooth. Thank you Nichole.
Once again after many wonderful experiences..signed another lease with Toyota of Clifton park !! Thank you so much again Nichole Gorsky!!! 🥰🥰🥰🥰🥰
Bought an amazing 2021 Toyota Tundra TRD Limited today. Great service and very good price. Nichole Gorsky helped us today and in the past and got me exactly what I wanted. Thanks to everyone there!
First time buying a new car and I was stressed about being told I should get the "bigger & better" by some shiny haired car salesman. Arrived there and was greeted by Mike Raucci. It felt like I was Aladdin with a personal genie. I told him the car I was looking at and he asked Suzy to bring it over so I can test drive. SUZY (the platinum haired beauty❤) was ABSOLUTELY AMAZING throughout the WHOLE PROCESS! She didn't try to talk me into an SUV once she found out I prefer sedans. She made me ...
So pleased with the service and everyone at Toyota of Clifton park especially Nichole Gorksy. She’s the best!!!! Everyone go see her!
We continue to utilize New Country Toyota of Clifton Park for all of our vehicle needs. We have worked with Farhad in sales for several years now and we are very satisfied with all he’s done for us over the years. Every time we want to purchase or lease a new vehicle, he helps to make the process as easy as possible. He is honest, not pushy and genuinely cares about our unique needs and interests. He goes above and beyond to make sure we get what we want at a price we can afford. We look forward to ...
Leased a new 2020 Highlander for my wife. She loves it. Don Rougia and the GM Mike Raucci were the greatest. Been leasing vehicles from them since 2020. Another great experience. Thanks again Don and Mike.
Great service from all. Leased a vehicle from Nichole Gorsky who was very attentive, helpful and did all she could to get me the best deal possible. Would highly recommend!
I had the pleasure of doing busy with Suzy she was helpful and kind I will be sending her more busy in the future
I am a first time customer, and New Country Toyota has won me and my whole family over. Suzy Carusone (my salesperson) was just wonderful, and months later she still takes the time to check in and make sure everything is running smoothly with my Highlander. Because of this, I don’t feel like just another customer but like family. Thank you Suzy and New Country for everything!
Loved our experience with getting our new lease. Thank you Don Rougia
Susie was the rep that helped get me into my amazing Red 2013 RAV4!! I have never gotten a car that fast! The process was so easy and she worked with my schedule. She has such a friendly personality and is great at her job! I will forever keep doing business with Susie at New Country Toyota in Clifton Park.
I have leased and/or purchased many vehicles from New Country Toyota of Clifton Park. Don Rougia has been outstanding over the years making sure all of my car buying experiences have exceeded the last. He follows through and makes sure that every detail is taken care of. He answers texts and phone calls in the evenings, on his days off and even while on vacation. He has come into work on his day off to meet with me or to deliver my vehicle. Don always puts his customers first! Thank you Don! If you are looking for a new ...
Once again my wife and I had a great experience with Toyota of Clifton Park. Don Rougia was so wonderful to work with and made us feel like family. GM Mike Raucci and his staff run the best dealership around! Top notch! Bill Brahler
I recently purchased a Toyota C-HR at New Country Toyota of Clifton Park. Don Rougia was the salesman who helped me to make this fabulous purchase!! I am thrilled about every aspect of New Country Toyota, Mr. Rougia and the finance department...and most definitely, my new vehicle!! Don Rougia was patient, knowledgeable and helped me to make an informed decision. He was not pushy at all which I really appreciated. He made what is typically a rather stressful event, relaxing and pleasant! The Finance department helped to get me the best loan rate quickly and without hassle. Overall, I ...
I walked into the dealership beyond nervous and shaking about buying a new car. When i walked in they truly make you feel at home and comfortable. I was well taken care of by Mike Raucci and one of the sweetest men I’ve met. He later introduced me to Susanna Carusone who i was just met to work with. She was absolutely amazing and so sweet right at the start and we just clicked from then on. Susanna understood me and everything i was wanting and looking for she made it happen while making me feel more and more ...
I had a great experience at New County Toyota with my Highlander lease. Don Rougia I as an excellent sales person. He was very helpful with any questions and explanations. I will continue my patronage with New Country Toyota.
Great experience at New Country Toyota! I was in need of a new car and Nichole Gorsky made the process easy and smooth! I would highly recommend checking them out!
If you are in the market for a new or used car Suzy @New Country is your person! She listens and was so easy to work with. She made it her mission to make sure I was happy and she succeeded. I cannot thank the team at New Country enough!
The customer service and process of buying a new car from New Country Toyota was stress free and top notch. Mike Raucci and his team gave me the best deal possible and made me feel comfortable throughout the entire process. It wasn’t like dealing with a sales person but rather family.
Leave Us A Review