Customer Testimonials

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Google Apr 10, 2021

Couldn't be more pleased with my experience purchasing a new Rav4. Ron McNeil on the sales team listened to my vehicle specs, provided enough information for me to make an informed decision, without my feeling pressured, and gave me a good price on my new car as well as my trade. He made the process seamless, from initial questions, to negotiation, purchase and delivery. Based on my experience, I highly recommend this dealership and would definitely return.

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Google Apr 9, 2021

Brian took my truck in for service and a recall. He did a great job with everything.

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Google Apr 5, 2021

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Google Apr 4, 2021

First visit and seems like very pleasant sales people.

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Google Mar 30, 2021

Excellent service- always efficient and done right

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Google Mar 27, 2021

I was received with expediency and there were no surprises which makes my day! Michelle was terrific, and overall the service experience was a great one... again. Thank you all at New Country Toyota!

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Google Mar 26, 2021

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Google Mar 23, 2021

This dealership knows how to treat their customers. We were looking for a Tundra but the inventory was very low because of the pandemic. However they were great about keeping in touch when they got something in so we could check it out. We ended up purchasing a Tundra which we are very happy with. Don is excellent. Very friendly and makes you feel comfortable. You know you are not getting taken advantage of.

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Google Mar 23, 2021

EXCELLENT service and personal

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Google Mar 19, 2021

This is the best dealership in the capital region. Mike Racci is the best in the business. Charlie Van Vorst

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Google Mar 19, 2021

Great timely service !! Thank you 😊

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Google Feb 25, 2021

A great place to purchase a vehicle. I've purchase (4) four automobiles from Toyota of Clifton Park. 2008 Tundra, 2009 Matrix, 2017 Tundra and just recently purchased a 2021 Tundra. Great service, great competitive pricing. It's why I keep coming back. Also to mention, that Toyota has the most reliable vehicles on the market and most customer loyalty. 95 % of Toyota manufacturing plants are right here in America. What helps keeping America's economy going.

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Google Feb 21, 2021

Professional and courteous.

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DealerRater Feb 20, 2021

Out of all the dealerships I have ever dealt with, New Country of Clifton Park wins hands down. The process was smooth, no hidden costs, no ridiculous haggling. Everything was upfront and honest. Every single staff member I encountered went out of their way to be helpful. Every single person was friendly. From finance to service, the experience was phenomenal. They truly want you to be happy with your purchase, your parts and services. A big thanks to their GM Mike R., fantastic person, really and truly.

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Google Feb 13, 2021

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DealerRater Feb 9, 2021

Once again Brain my service tech is always amazing to deal with. Honest, polite, and knowledgeable. He always makes sure your problems or service gets completed with excellence. Thank you Brian and New Country for employing such a person..

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Google Jan 28, 2021

My husband and I could not be more pleased with the excellent service that we received from the moment we walked in. Everyone at the dealership went out of their way to make us comfortable and happy. There was no back and forth just a great deal! Guenter, Brie and Mike are amazing. We would recommend this dealership without hesitation to all of our friends and family. Thank you again for making this the best car buying experience ever.

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Google Jan 27, 2021

I was taken in on time and my truck was done in the time they told me it would take. Also staff are friendly and courteous

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Google Jan 16, 2021

Would buy another car from them 100 times over, George Soloyna really took care of me and was able to test drive my new camry and drove it off the lot within a week. Have nothing bad to say.

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Google Jan 16, 2021

Great sales and service experiences!

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Google Jan 14, 2021

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Google Jan 14, 2021

Liza and her managers in the Service Dept. not only got me seen the same day but after the repairs were done a new issue came up and they decided to fix it pro bono for me. Only place I will ever take my Prius to to get work done. There kindness blew me away!!!

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Google Jan 13, 2021

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Google Jan 6, 2021

Great mechanics here. Pretty big repair shop. I had a few things done on my Tundra all at once and the price came out to be very fair. Parts are readily available too, for competitive pricing.

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Google Dec 31, 2020

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Google Dec 27, 2020

Today we purchesad Rav4 2018 . We were helped by Ron McNeil ,we would recomend Ron sales person to anybody that is looking for a Toyota. He is not your typical car sales man that you hear about. He is very professional with no extra pressure. He was great help through out our purchase!!!!

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Google Dec 11, 2020

I had been looking for a pre-owned Tundra for about 5 weeks before I found the right one, which fortunately for me, was here at New Country Toyota in Clifton Park. After test driving it I felt it was the one I wanted but I had a few reservations, which my salesman Don Rougia assured me would be taken care of before I picked it up. My wife and I felt extremely comfortable there because there was no sales pressure whatsoever. When we picked it up the following week, it exceeded our expectations. Everything they promised was taken care of, and ...

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Google Dec 6, 2020

We have been purchasing our vehicles from New Country Toyota of Clifton Park for many years now. Mike Raucci the GM is absolutely amazing. Our Sales Person Suzy Carusone is fabulous. This is our 3rd vehicle purchased from Suzy and she is sweet, caring and very customer focused. Suzy is like part of our family. We will never purchase a vehicle from any other dealership because New Country’s Customer Service is second to none. Thank you New Country, Mike, Suzy and Bob A for such an wonderful experience! Go see Suzy and tell her Pam sent you! 😄

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Google Dec 3, 2020

Nicole Gorsky is fantastic to deal with. Highly recommended going to see her if you’re in the market for a new vehicle. Super easy to deal with and made sure I was completely satisfied before driving away. Go see her!!

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Google Dec 1, 2020

This is my second vehicle purchased here through Nichole Gorsky. Both times were great experiences, the second purchase was after devastatingly totaling my previous car during a pandemic, while pregnant. Nichole and the rest of the team made the process very simple and as contact-less as possible, while I purchased the car from out of state! Will definitely work with them again!

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Google Dec 1, 2020

I had a fantastic experience with Nicole Gorsky. Bought a car & lease a car from Nicole just this past weekend.

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Google Dec 1, 2020

We worked with Nicole Gorsky to purchase a new Highlander Hybrid and lease a Camry SE this past week. Our experience was fantastic. We are very impressed with Nicole and her willlingness to work with us. Rosemary and Michael Norelli

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Google Nov 30, 2020

I leased my first car through Toyota of Clifton Park and the transition to a new vehicle was super smooth due to the dedication of Nichole Gorsky. She was determined to find me the vehicle I was looking for and she pulled through! I highly recommend working with Nichole.

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Google Nov 21, 2020

I have been working with Nicole Gorsky for years. She is extremely helpful and makes the process of purchasing a car so easy.

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Google Nov 20, 2020

I have leased several cars from Toyota of Clifton Park, my last two have been with Nichole Gorsky's assistance & expertise. She made the process very smooth & easy. I'll definitely be requesting her each time I go back. Thank you Nichole.

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Google Nov 20, 2020

Nicole Gorsky is the BEST sales woman! She is the ONLY reason we have stayed with Toyota. So personable. Puts your families best interest first. We have been with her for years and so has my family. Don’t see anyone else but her!

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Google Nov 20, 2020

My husband, Rob and I walked in without an appointment and were greeted by Suzy who graciously offered her undivided attention, even though she was waiting for a pending appointment! We will highly recommend Suzy and Bob (who was knowledgeable, thorough, and friendly) Suzy made sure we got what we wanted, and Bob went to bat for us both with our finances and our security. Easiest car purchase ever! We know we driving a safe vehicle, and in good hands with this dealership. Greatly appreciated. Rob and Pam Carlson

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Google Nov 19, 2020

I have been a customer of New Country Toyota Clifton Park for 12 years, on my fifth lease - and can't say enough!! Nichole Gorsky is just amazing, helpful, kind and makes teh car buying process a breeze!!! Thank you Nichole and all at New Country!!

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Google Nov 18, 2020

Worked with Nichole Gorsky to lease out a 2020 Tundra. She was a huge help and extremely easy to work with through the whole process. Inventory was extremely limited during this time and she did everything possible to get the truck I was looking for.

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Google Nov 17, 2020

Last week I went with my fiancé and our 1.5 year old to purchase 2 cars. We’ve been in contact with Michael Raucci for over a month because we live 3 hours away. Him and his sales representative , Nichole did most of our paperwork over the phone so when we got there it was just signing papers. The staff was nothing short of incredible. They’re EXTREMELY toddler friendly, patient and nice. I was very happy with their service and I will absolutely recommend this dealership to anyone looking for a new car. Thank you so much for our beautiful new cars ...

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Google Nov 13, 2020

Worked with Nicole twice, once on a lease and once on a purchase, and definitely recommend!

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Google Nov 12, 2020

Don Rougia, Sales and Lease Consultant, is absolutely the "best of the best"! Sales Manager , Michael Raucci, is without question,the best Sales Manager in the business. Toyota Corporation should be proud of both individuals! I would never look to purchase a vehicle in any other place! Kudos to both!

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Google Nov 12, 2020

I bought my first Toyota from New Country of Clifton Park 13 years ago and today I signed paperwork for my third Toyota Tacoma. My sales representative Don Rougia has been awesome to work with. It doesn't end when you drive off the lot either, Don will keep in contact with you and see how everything is going with your new vehicle. The GM Mike Raucci is a great guy! Mike is there to greet his customers and to make sure everyone is happy and their car needs are met. If you are in the need for a new vehicle, ...

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Google Nov 12, 2020

I went into Toyota with low hope as a single mother with not great credit but a friend of mine had suggested going to see Don Rougia because he had been so helpful with their purchases. I'll say very honestly that Don and his General Manager Michael Raucci are amazing! They made me feel very comfortable and Don was great with my questions and concerns. He managed to get me into the vehicle I wanted really quickly! Less than a week from the day we met to the day I drove my new Rav 4 off the lot. He took ...

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Google Nov 11, 2020

Don Rougia and new country have been helping my family, friends, and myself buy quality vehicles for years. We would not think of doing business anywere else because they have always gone above and beyond to make sure we get a great deal and quality service on the vehicle we love even if that means bringing it in from other states. My 2020 rav 4 I just got from Don had a small dent that we did not notice till the next morning and they sent a guy out to fix it on site without any issue at all...after years of ...

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Google Nov 9, 2020

Best Dealership! I am so pleased with my new highlander. Mike Raucci is always a pleasure to work with and always does his best to meet the needs of his customers. Don Rougia was the sales consultant I worked with and I was in and out of the dealership quickly with the vehicle I wanted. Mike and his team are excellent to work with. I couldn't ask for a better experience when looking for a new vehicle.

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Google Nov 6, 2020

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Google Nov 5, 2020

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Google Nov 3, 2020

We have purchased 2 Rav 4's from Toyota of Clifton Park. This is a great dealership. You are always made to feel welcome and important to them. Don Rugia helped us with our last purchase. He was very helpful in making this purchase non stressful. Mike Raucci the manger is always there to make you feel welcome. We have all of our service done there too. Liza in service is great and explains everything before the work is dine. Will definitely so there for the next vehicle.

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Google Oct 30, 2020

Toyota of Clifton Park is excellent! I really wanted a Ford, but my husband convinced me to go there and just talk to them to see what was available. Their customer service is fantastic. Nichole Gorsky and Mike Raucci made everything super easy. It’s been 3 months with my new car and I absolutely love it.

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Google Oct 28, 2020

I purchased a Toyota RAV4 from New Country Toyota and had the best experience working with Suzy. She helped me understand the options when buying a car and was so patient with all of my questions. She is so knowledgeable, honest, and genuinely will go above and beyond to make sure you drive away with the car you love! If you are in the market to buy or lease a car, go to New Country Toyota and ask for Suzy. She made the car buying experience so exciting! New Country is an amazing dealership. Suzy and the team will treat ...

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Google Oct 23, 2020

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Google Oct 20, 2020

This dealership is wonderful! The sales team is very welcoming, friendly and efficient. Nichole is a wonderful person to work with and makes the car buying experience an easy one! She’s the best! I highly recommend anyone in the market for a new or used vehicle to go to New Country Toyota of CP, they are second to none!

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Google Oct 20, 2020

New country Toyota of Clifton Park is an excellent car dealership. I have now gotten 6 cars from them over the years and have always been extremely pleased. My salesman, Don Rougia, has always been my go to guy. Professional, efficient and extremely knowledgeable. Thanks for the great cars and service over the past 20 years!

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Google Oct 20, 2020

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Google Oct 18, 2020

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Google Oct 18, 2020

I had a great experience at Toyota of Clifton Park! I had a 2012 Camry that had some issues that I wasn’t able to afford to fix. Don Rougia was A great sellsperson. He was understanding and helped me get in a 2017 RAV4 with under 40,000 miles and fully loaded. I recommend Toyota of Clifton Park to any and everyone!

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Google Oct 16, 2020

I had the best experience with Nichole Gorsky.. she made my car leasing experience so easy, I felt like I had to do nothing. She’s very sweet and I will work with her again! Thanks Nichole!! 👍🏻

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Google Oct 15, 2020

I just love Toyota of Clifton Park. The staff is really friendly and courteous. My sales/lease consultant Don Rougia always goes that extra mile to get me the best deal possible on my leases and the General Manager Michael Raucci is simply the best!!! I am on my 3rd car lease with New Country Toyota of Clifton Park and would never go to any other dealership to get a new car. Heck, I actually live in NYC and drive all the way to Mechanicville, NY just to get the great service that I get from the staff there. Love ...

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Google Oct 14, 2020

Everyone knows shopping for cars is annoying and stressful! Well not at New Country Toyota! Working with Nichole Gorsky was so nice! She was always responsive to all my questions and was never pushy! I will always recommend Nichole and New Country Toyota!

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Google Oct 14, 2020

Everything went fairly smooth. Thank you Nichole.

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Google Oct 14, 2020

Once again after many wonderful experiences..signed another lease with Toyota of Clifton park !! Thank you so much again Nichole Gorsky!!! 🥰🥰🥰🥰🥰

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Google Oct 14, 2020

Bought an amazing 2021 Toyota Tundra TRD Limited today. Great service and very good price. Nichole Gorsky helped us today and in the past and got me exactly what I wanted. Thanks to everyone there!

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Google Oct 12, 2020

First time buying a new car and I was stressed about being told I should get the "bigger & better" by some shiny haired car salesman. Arrived there and was greeted by Mike Raucci. It felt like I was Aladdin with a personal genie. I told him the car I was looking at and he asked Suzy to bring it over so I can test drive. SUZY (the platinum haired beauty❤) was ABSOLUTELY AMAZING throughout the WHOLE PROCESS! She didn't try to talk me into an SUV once she found out I prefer sedans. She made me ...

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Google Oct 11, 2020

So pleased with the service and everyone at Toyota of Clifton park especially Nichole Gorksy. She’s the best!!!! Everyone go see her!

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Google Oct 9, 2020

We continue to utilize New Country Toyota of Clifton Park for all of our vehicle needs. We have worked with Farhad in sales for several years now and we are very satisfied with all he’s done for us over the years. Every time we want to purchase or lease a new vehicle, he helps to make the process as easy as possible. He is honest, not pushy and genuinely cares about our unique needs and interests. He goes above and beyond to make sure we get what we want at a price we can afford. We look forward to ...

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Google Oct 9, 2020

Leased a new 2020 Highlander for my wife. She loves it. Don Rougia and the GM Mike Raucci were the greatest. Been leasing vehicles from them since 2020. Another great experience. Thanks again Don and Mike.

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Google Oct 9, 2020

Great service from all. Leased a vehicle from Nichole Gorsky who was very attentive, helpful and did all she could to get me the best deal possible. Would highly recommend!

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Google Oct 9, 2020

I had the pleasure of doing busy with Suzy she was helpful and kind I will be sending her more busy in the future

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Google Oct 8, 2020

I am a first time customer, and New Country Toyota has won me and my whole family over. Suzy Carusone (my salesperson) was just wonderful, and months later she still takes the time to check in and make sure everything is running smoothly with my Highlander. Because of this, I don’t feel like just another customer but like family. Thank you Suzy and New Country for everything!

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Google Oct 8, 2020

Loved our experience with getting our new lease. Thank you Don Rougia

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Google Oct 8, 2020

Susie was the rep that helped get me into my amazing Red 2013 RAV4!! I have never gotten a car that fast! The process was so easy and she worked with my schedule. She has such a friendly personality and is great at her job! I will forever keep doing business with Susie at New Country Toyota in Clifton Park.

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Google Oct 8, 2020

I have leased and/or purchased many vehicles from New Country Toyota of Clifton Park. Don Rougia has been outstanding over the years making sure all of my car buying experiences have exceeded the last. He follows through and makes sure that every detail is taken care of. He answers texts and phone calls in the evenings, on his days off and even while on vacation. He has come into work on his day off to meet with me or to deliver my vehicle. Don always puts his customers first! Thank you Don! If you are looking for a new ...

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Google Oct 7, 2020

Once again my wife and I had a great experience with Toyota of Clifton Park. Don Rougia was so wonderful to work with and made us feel like family. GM Mike Raucci and his staff run the best dealership around! Top notch! Bill Brahler

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Google Oct 6, 2020

I recently purchased a Toyota C-HR at New Country Toyota of Clifton Park. Don Rougia was the salesman who helped me to make this fabulous purchase!! I am thrilled about every aspect of New Country Toyota, Mr. Rougia and the finance department...and most definitely, my new vehicle!! Don Rougia was patient, knowledgeable and helped me to make an informed decision. He was not pushy at all which I really appreciated. He made what is typically a rather stressful event, relaxing and pleasant! The Finance department helped to get me the best loan rate quickly and without hassle. Overall, I ...

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Google Oct 6, 2020

I walked into the dealership beyond nervous and shaking about buying a new car. When i walked in they truly make you feel at home and comfortable. I was well taken care of by Mike Raucci and one of the sweetest men I’ve met. He later introduced me to Susanna Carusone who i was just met to work with. She was absolutely amazing and so sweet right at the start and we just clicked from then on. Susanna understood me and everything i was wanting and looking for she made it happen while making me feel more and more ...

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Google Oct 6, 2020

I had a great experience at New County Toyota with my Highlander lease. Don Rougia I as an excellent sales person. He was very helpful with any questions and explanations. I will continue my patronage with New Country Toyota.

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Google Oct 6, 2020

Great experience at New Country Toyota! I was in need of a new car and Nichole Gorsky made the process easy and smooth! I would highly recommend checking them out!

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Google Oct 6, 2020

This is my sixth car from Toyota of Clifton Park and as always, the experience was amazing. Nichole and Mike Raucci go above and beyond to help you. They made the experience very seemless during these crazy times and I always felt safe in the showroom. I have the utmost confidence in them and I will be back again when it’s time, but for now, I will enjoy my beautiful new car! Thank you, Nicole and Mike!

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Google Oct 6, 2020

My experience here has been great! Into my 4th new Tundra, and Nichole Gorsky has always gone above and beyond to make it that way. Keep up the good work, I know I'm coming back!

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Google Oct 6, 2020

Nichole Gorsky and the entire staff at Toyota of Clifton Park are amazing!

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Google Oct 6, 2020

Shout out to the folks at New Country Toyota. Have purchased six cars from them over the years and the service has been EXCEPTIONAL! We have moved out of state, sadly. Our relationship with Michael Raucci and Don Rougia (as well as Don's son) has been one of the best investments we have ever made! There service goes well beyond business as they really treat you like family. I wish I could purchase a car from them in California and have them ship it to my home. I have and will continue to recommend New Country every chance I ...

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Google Oct 6, 2020

New Country Toyota of Clifton Park is a top notch business! They've treated me like family every time I've been there. I've purchased one vehicle, leased a second and then brought my mother there for her lease all in the same year. Don Rougia has been the best dealer I've ever worked with and he's made all three experiences great! Thanks to everyone there that's help us along the way and keep up the great work!

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Google Oct 6, 2020

I have to say I had many, many car buying and repair services in my lifetime. Toyota of Clifton Park far surpasses anything I have experienced in the past. They are kind, knowledgeable, efficient, and caring. The manager, Michael Raucci is amazing. He is one of the most caring, honest person I have ever dealt with. I told him what I wanted, and he found it and took care of everything for me. I was so comfortable. When I buy a new car again, I will definitely be going back to him. I would also like to give a shout ...

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Google Oct 5, 2020

I would give New Country 10 stars if I could. I returned to Don Rougia for the purchase of my 2020 Supra after dealing with him last year on my preowned Ram 1500. Don, and the rest of the team at this dealership are a real class act. Friendly yet professional, no B.S., helpful, accommodating. Both times were a fantastic and efficient experience, and they did what they could to make the process as convenient for me as possible. If you're in the market for a new/used Toyota or other brand used, dont hesitate to give New Country a chance.

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Google Oct 5, 2020

NICOLE has once again proven to be one of the FINEST sales professionals we have encountered. Thank you Nicole for all you do for us each time we purchase our vehicles at Toyota. ❤️❤️❤️

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Google Oct 5, 2020

We’ve had the pleasure of working with Nichole Gorsky through 3 Toyotas for our family. Super friendly and easy to work with. She makes the whole car buying process quick and seamless. We’ve recommended her to many friends looking to buy a Toyota! Great dealership!

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Google Oct 5, 2020

Very Good place to buy a Toyota car. I tried to buy a car with other dealers too but the response was very poor. But here The response is very good and the price is competitive. Particularly I worked with Don Rougia and he is awesome. The process was very simple and everything was taken care by them nicely.

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Google Oct 5, 2020

We love working with Nichole Gorsky. She and the entire staff are friendly and helpful!

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Google Oct 5, 2020

Can't say enough positive about the overall experience at Toyota of Clifton Park. Everything was flawless and professional from the beginning to driving our son's first car off the lot. We purchased a certified 2017 Rav4 from Suzy Carusone. She was the nicest salesperson we have ever experienced. We have a business in Clifton Park and will definitely give Suzy a call FIRST in all of our considerations.

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Google Oct 5, 2020

New Country Toyota of Clifton Park has an amazing sales and service team! Thank you to Mike Raucci, Don Rougia and Liza for going above and beyond.

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Google Oct 4, 2020

Working with Nichole Gorsky is such a pleasure! She’s very patient and extremely knowledable! Highly recommend her and Toyota of Clifton Park!!

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Google Oct 4, 2020

Just want to thank Chris Kawola for all his help. Very helpful went above and beyond. I would never buy from anyone else again. Thank you New Country and Chris K

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Google Oct 4, 2020

Great dealership, informative sales people but not pushy. Great service!

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Google Oct 4, 2020

Nichole Gorsky is so knowledgeable. I have referred a lot of my family to her and I will continue to do so!

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Google Oct 3, 2020

Nichole Gorsky is the best! She answered all of my questions and my partners questions. She made the process of buying a car so much fun and easy!!! I am so grateful to have had this experience, I love my car and I tell everyone who I bought it from! Thanks Nichole!

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Google Oct 3, 2020

Toyota of Clifton Park is an excellent dealership. Don Rougia was a great salesman and I had a nice experience getting my RAV4 lease.

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Google Oct 3, 2020

Chris is the best! Really knows his vehicles and is super kind. Will recommend him to anyone I know who is looking for a vehicle. New country should be proud to have a sales rep like Chris!

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DealerRater Jun 26, 2020

If you are in the market for a new or used car Suzy @New Country is your person! She listens and was so easy to work with. She made it her mission to make sure I was happy and she succeeded. I cannot thank the team at New Country enough!

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DealerRater May 17, 2020

The customer service and process of buying a new car from New Country Toyota was stress free and top notch. Mike Raucci and his team gave me the best deal possible and made me feel comfortable throughout the entire process. It wasn’t like dealing with a sales person but rather family.

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